Frequently Asked Questions
Everything you need to know about our sex-positive fashion and services.
Where does Carne Bollente ship from and what are the costs?
All orders are shipped from our warehouse in France. We offer worldwide shipping with rates calculated at checkout based on your destination and the weight of your order.
How do I care for my embroidered garments?
To preserve the quality of our signature illustrations and fabrics, we recommend washing your items inside out at 30°C and avoiding the tumble dryer.
What is your return policy?
You have 14 days from the date of delivery to return any item for a refund or exchange, provided the garment is in its original condition with all tags attached.
Are your products sustainably made?
Yes, we are committed to ethical production. The majority of our collections are made in Portugal using GOTS-certified organic cotton and recycled materials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.